Privacy Policy

Effective Date: 09. Feb. 2025

1. Introduction

At The Grow ("we", "us", or "our"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://thegrow.es (the "Website") and use our contact form. We process your data in accordance with the European Union’s General Data Protection Regulation (GDPR) and Spanish data protection laws.

2. Data Controller

The data controller responsible for your personal data is:
The Grow
Email: mila@thegrow.es

3. Personal Data We Collect

When you contact us via our contact form, we may collect the following personal data:

  • First Name

  • Last Name

  • Email Address

  • Message Content

In addition, we may automatically collect certain technical information (e.g., IP address, browser type) when you visit our Website.

4. Lawful Basis for Processing

We process your personal data only when we have a lawful basis to do so. These bases include:

  • Consent: Where applicable.

  • Contractual Necessity: To respond to your inquiries and provide you with services.

  • Legal Obligation: In compliance with applicable laws.

  • Legitimate Interests: For improving our services and website functionality, provided such interests are not overridden by your rights and freedoms.

5. Purpose of Data Collection

We use your personal data for the following purposes:

  • Communication: To respond to your inquiries and provide customer support.

  • Service Improvement: To understand and improve our Website and services.

  • Compliance: To comply with legal obligations and protect our legal rights.

6. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Typically, personal data collected via our contact form will be retained for no longer than [insert retention period, e.g., “12 months”] unless a longer retention period is necessary for compliance with legal obligations.

7. Data Sharing and Disclosure

We do not sell or trade your personal data. We may share your data with:

  • Service Providers: Trusted third parties who help us operate our Website and provide our services (under strict confidentiality agreements).

  • Legal Authorities: When required to do so by law or in response to a legal request.

8. International Data Transfers

Your personal data is processed within the European Economic Area (EEA). If we need to transfer your data outside the EEA, we will ensure that appropriate safeguards are in place in accordance with applicable data protection laws.

9. Your Rights Under GDPR

Under the GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Request correction of any inaccurate or incomplete data.

  • Right to Erasure: Request deletion of your personal data, subject to certain exceptions.

  • Right to Restrict Processing: Request that we limit how your personal data is used.

  • Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format.

  • Right to Object: Object to our processing of your personal data.

  • Right to Withdraw Consent: If processing is based on your consent, you may withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided above.

10. Cookies and Similar Technologies

Our Website may use cookies and similar tracking technologies to enhance your user experience. You can adjust your browser settings to manage cookies. Please note that disabling cookies may affect the functionality of our Website.

11. Security

We implement appropriate technical and organizational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review our Privacy Policy regularly.

13. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: mila@thegrow.es